Pawid is based in Australia and is now shipping to most countries. Please allow 3-5 business days for handling of your order.
Current delivery timeframe under Covid-19:
2-10 business days
7-12 business days
6-10 business days
9-20 business days
Note: The delivery time frame table above is a general guideline only. Local holidays and natural disasters may affect the shipping time. If you have any concerns, please feel free to contact us.
We are committed to making sure our customers are 100% satisfied with their purchase from PawID.com.au.
If you have any issues with your Paw ID order, the first step is to contact us. Let us know the problem, and we will do our best to resolve it.
If we cannot resolve your issue, we accept returns for 14 days from the day your order is placed. After contacting us, we will provide the return address. You will be responsible for the return shipping, but we will refund your entire order value, including the original shipping costs.
Thank you for being the best part of our business!