Return Policy

We are committed to making sure our customers are 100% satisfied with their purchase from PawID.com.au.

If you have any issues with your Paw ID order, the first step is to contact us. Let us know the problem, and we will do our best to resolve it. 

If we cannot resolve your issue, we accept returns for 14 days from the day your order is placed. After contacting us, we will provide the return address. You will be responsible for the return shipping, but we will refund your entire order value, including the original shipping costs.

Thank you for being the best part of our business!